Frequently Asked Questions

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PORTASCOPE INFO:

 


Please See our Online Specials!
 

Please read this page Legal

 

 
 

 

 

How do I

 

1) How do I Purchase an item?

 

 

Please Click on $ Price or call in with your Complete information, We will require a credit card Authorization form with 2 forms of ID. ( In USA ) International we can only authorize up to $5000 any amount over that we will require Wire Transfer of balance over $5000 USD  .

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2) Do you Provide Demonstrations ?

 

 

If you are located in Southeast of USA Yes, Out of this area we can provide a Demo If you purchase a Portascope Unit the price of travel expenses will be included if you decide not to purchase you must pay our travel expenses. Also If you purchase an item you will have ten ( 10 ) Days to use the equipment!
We are Positive you will love the equipment! If you are not, simply return it for full refund less shipping charges.

 

Europe, South America Demos International; If you purchase an item you will have ten ( 10 ) Days to use the equipment!
We are Positive you will love the equipment! If you are not, simply return it for full refund less shipping charges.

 

Also we do present our Equipment at Trade Shows in Europe and South America, Please contact us for Show Dates Booth No's

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3) What is your Warranty ?


1 Year Limited Warranty
For full warranty information Click Here You are responsible for shipping charges no matter what the repair is. Any other Endoscope Repair Out Of Warranty Either PVS or Olympus Pentax Fujinon we recommend EndoscopeRepair.com

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4) Do you have Loaners ?

 

 

In most cases we can return your repair with 24 - 36 hours the same amount of time it takes to receive a loaner ..

 

LG200 we can ship replacement unit within 24 hours, If it was damaged in some way we must prorate repair exchange and bill accordingly.

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5) How Do I send My Product in For Repair ?

 

 

Please use our Contact Form, and we will e-mail back a RMA No. No repairs accepted without RMA No. Or Call +941 792 7138 ask for repairs or e-mail repairs@1800endoscope.com

 

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6) Do You have leasing available ?

 

YES LEASING IS AVAILABLE!


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7) What is Delivery Time ?

 

 

PVSW9150 and PVSW3M 2 Weeks

 

Semi Portable System 2-3 Days!

 

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8) Can I use my own LCD Monitor ?

Yes but it has to be a PAL compatible High Resolution Monitor! We recommend Sony LMD-19 Professional
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9) How do I Set up my PVS System, Mini LCD or Clean and Sterilize the Endoscopes ?

 

 

Please refer to our Training Videos Page Click Here

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DOWNLOADS:

 

 


10) Where is the Operation Manual ?

 

 

Operation Manual for PVS System and LG200 is in scope case cover pouch

 

 

 

 

PVS LG200 Operation Manual